Privacy Policy for this Web Site and Mobile Application

Your privacy is important to us. This Privacy Policy explains the manner in which Waianae Coast Comprehensive Health Center together with its subsidiaries and affiliated entities including `Elepaio Social Services (collectively "we" or "our") collects, uses, maintains, and discloses information collected from users ("User" or "you") of our websites and applications including Elepaio Social Services Web Site ("Web Site") and My Comp Health Connect Mobile Application ("App"). This Privacy Policy applies to the Web Site and App and all products, services, websites, apps, software, servers, and devices offered by or through us.

Information We Collect

• Personal Information: We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Web Site or use our App, register on the Web Site or App, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Web Site and App. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other relevant information.
• Non-personal Information: We may collect non-personal information about Users whenever they interact with our Web Site or App. Non-personal information may include the browser name, the type of device, and technical information about Users' means of connection to our Web Site or App, such as the operating system and the Internet service providers utilized, and other similar information.

How We Use Collected Information

We may collect and use Users' personal information:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Web Site and App.
• To improve our Web Site and App: We may use feedback you provide to improve our products and services.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order or subscription. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Web Site and App.

Sharing Your Personal Information

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with vendors working on our behalf; when required by law or to respond to legal process; to protect our patients and clients; to protect lives; to maintain the security of our products; and to protect our rights and property and our patients and clients. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

Changes to This Privacy Policy

We have the discretion to update this Privacy Policy at any time without notice to you. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Web Site and App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Web Site or App. Your continued use of the Web Site and App following the posting of any changes to this Privacy Policy will be deemed your acceptance of those changes

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Web Site or App, or your dealings with this Web Site and App, please contact us at: compliance@wcchc.com

This document was last updated on 3/22/2024.